Complaints & Grievances Policy

Positive, clear and effective processes for resolving grievances between the school and community members assists in the building of strong relationships, dispels anxiety, and ultimately provides students with an enhanced learning environment.

On occasions, parents may have concerns about particular aspects of their child’s schooling. With this in mind we have developed this Complaints & Grievances Policy for community members which outline an agreed process for resolving issues in a positive and supportive manner, in addition to:
  • Providing a safe and supportive learning environment
  • Building relationships between students, parents and staff
  • Providing a safe working environment for staff.

To read the full policy, click here: Complaints & Grievances Policy